Privacy Policy

Advancing Communities Australia is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. 

This Statement of Privacy applies to the Advancing Communities Australia website and governs data collection and usage managing personal information in line with the Information Privacy Act 2009. By using the Advancing Communities Australia website, you consent to the data practices described in this statement.

Collection of your Personal Information

Advancing Communities Australia collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number.  also collects anonymous demographic information, which is not unique to you, such as your post code, preferences,  interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Advancing Communities Australia. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Advancing Communities Australia for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Advancing Communities Australia website.

Advancing Communities Australia encourages you to review the privacy statements of websites you choose to link to from Advancing Communities Australia so that you can understand how those websites collect, use and share your information. Advancing Communities Australia is not responsible for the privacy statements or other content on websites outside of Advancing Communities Australia.

Use of your Personal Information

Advancing Communities Australia collects and uses your personal information to operate the Advancing Communities Australia website and deliver the services you have requested. Advancing Communities Australia also uses your personally identifiable information to inform you of other products or services available from Advancing Communities Australia and its affiliates. Advancing Communities Australia may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Advancing Communities Australia does not sell, rent or lease its customer lists to third parties. Advancing Communities Australia may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. All such third parties are prohibited from using your personal information except to provide these services to Advancing Communities Australia, and they are required to maintain the confidentiality of your information.

Advancing Communities Australia does not use or disclose sensitive personal information without your explicit consent.

Advancing Communities Australia keeps track of the websites and pages our customers visit within Advancing Communities Australia , in order to determine what Advancing Communities Australia services are the most popular. This data is used to deliver customised content and advertising within Advancing Communities Australia to customers whose behaviour indicates that they are interested in a particular subject area.

Advancing Communities Australia may engage suppliers of third party services for the provision of certain applications where some of these providers may be located offshore. Your personal information may be exchanged through those applications only in circumstances where you have consented for that information being shared.

Advancing Communities Australia websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Advancing Communities Australia or the site; (b) protect and defend the rights or property of Advancing Communities Australia; and, (c) act under exigent circumstances to protect the personal safety of users of Advancing Communities Australia, or the public.

Use of Cookies

The Advancing Communities Australia website use “cookies” to help you personalise your online experience. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Advancing Communities Australia services or websites you visit.

Use of Cookies from Online Service Providers

Google, Site Improve and on occasions other online service providers will serve cookies on the Advancing Communities Australia website to analyse traffic to their websites.  Information about your use of our websites is shared with Google and online service providers for that purpose.  For more information please see how Google uses data when you use our websites and the Site Improve Data Protection and Privacy Policy.

Security of your Personal Information

Advancing Communities Australia secures your personal information from unauthorised access, use or disclosure. Advancing Communities Australia secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Advancing Communities Australia will occasionally update this Statement of Privacy to reflect company and customer feedback. Advancing Communities Australia encourages you to periodically review this Statement to be informed as to how Advancing Communities Australia is protecting your information.

Access and Correction of Personal Information

Under the Privacy Act, an individual has the right to seek and obtain access to any personal information which Advancing Communities Australia holds about them and to advise Advancing Communities Australia of any perceived inaccuracy. There are some exceptions to this right set out in the Act.

To make a request to access or to update any personal information Advancing Communities Australia holds about you, please contact our admin@ address below. Advancing Communities Australia may require you to verify your identity and specify what information you require. Advancing Communities Australia may charge a fee to cover the cost of verifying your application and locating, retrieving, reviewing and copying any material requested.  If the information sought is extensive, Advancing Communities Australia will advise the likely cost in advance. If we cannot provide you with access to that information, we will provide you with written notice explaining the reasons for refusal.

Advancing Communities Australia will take reasonable steps to ensure that any personal information is accurate, up to date, complete, relevant and not misleading.

Contact Information

Advancing Communities Australia welcomes your comments regarding this Statement of Privacy. If you believe that Advancing Communities Australia has not adhered to this Statement, please contact Advancing Communities Australia at admin@advancingcommunities.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.